Terms
The short version of how our services work.
About these terms
SiteHatch is run by Alexander Johnston as a sole trader (ABN 55 438 234 188), based in Melbourne, VIC.
These terms cover using this website and give a summary of how our services work. Your client agreement sets out the full terms of your plan, and it wins if anything here differs.
Free previews
Previews are free and there's no obligation to buy. We build them from information that's publicly available about your business. If you'd like us to take your preview down, ask and we will.
Plans and client agreements
Each plan has its own client agreement. You accept it before you pay.
- Starter: read the Starter agreement
- Standard: read the Standard agreement
- Plus: read the Plus agreement
Payment
The setup fee is paid in full before your site goes live. Your monthly fee is charged automatically through Stripe until your plan ends under your agreement. Prices are in Australian dollars.
Your content
You're responsible for making sure the information and photos you give us are accurate and yours to use. We only publish details you've approved.
Cancelling
See our refunds and cancellations page.
Your rights under consumer law
Nothing in these terms takes away rights you have under the Australian Consumer Law.
Contact
Questions about these terms? Email contact@sitehatch.com.au.
Last updated November 2026.